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Phan Tan
Doctor of Sociology, Senior Research Faculty,
Vietnam Academy of Social Sciences
Add: 1 Lieu Giai str., Ba Dinh distr., Hanoi City, Vietnam
Phone: +84.98.3316573
Email: phantanxh@gmail.com
Abstract:
Last time, public opinion was unremittingly
criticizing the acts contrary to the law, morality, tradition,... of one part
of people. Those acts are the riding on the sidewalk, encroaching traffic bar, disobeying
the traffic light, causing traffic jams; as well as scrambling for the Seal in the temple, for the flowers in festival,
broke down the gate to enroll for their children; and to our more shame there
were jostle, shove, trample for purchase discount goods and free meals; and the
peak of shame is looting instead of helping in the accidents,... But it seems
these types of behavior are "standing every opinion storms", remaining
"resistant to all prescriptions and therapies", and still occur every
day in our lives. Is it lacking the concession in the instinct of every human
being?
Now
it is time for every people, every leader themselves to determine their
responsibilities for these "ashamed" acts. It is needing changes
starting from single individuals instead of waiting for the change from the macro
perspective of the entire social structure.
Keywords:
Concession society, public opinion, moral
behaviour,
communication, Vietnam.
Introduction
Concession is one of human’s natures formed in communication
culture. Hence, it is first of all a study subject of social psychology.
Culture sociology, ethics and some other sciences can consider it as their
study subject. However, if we want to discover deeply and trace the nature of
this subject, we must consider social psychology as a main research mode.
As a phenomenon of psycological life, in everyday life, concession
attitude is mainly regulated by morality,
habit, customs and conduct culture. However, in economical, political and
legal relations, there is not lack of conditions in which the concession attitude
can express or makes the impacts. But, concession culture in Vietnam is lacking
in economical, legal and political relations. And that is what to talk about.
This article is not intended to study the whole issue of the
above idea. The main issue the author wants to pose is: Today, in communication
culture in general, and at all levels, it lacks a quality – and now this lack
is very serious and dangerous – which is concession,
or we can express it in different way as concession
quality, concession culture, concession communication habit, concession
behavior. Any expression is reasonable in its own way. Perhaps because in
any expression, the social spiritual life will reveal that shortcoming – concession. In comparing with the wider
society, this lack can be seen more clearly and is more pressing.
This article does not deeply yet analyze the complicated
aspects of the issue, but only expresses the first feelings of this lack in
Vietnam. We think these warning, awakening feelings are necessary for the further
profound researches of the issue.
Posing the problem of building the concession society, we
hope this is the proper, pressing and significant one. We wish the other
authors responsing to this issue to further research in different aspects. If
the researches show results soon, we can prevent the lack of concession, and its
violent and extreme forms such as scrambling, robbing etc. will be adjusted to go
back to the normal state of a culture society. Thus, the society will become better.
I. Concession culture in communication in some countries
Having the chance to observe concession culture in communication in some countries such as the U.S, Australia, New
Zealand, Japan, Korea etc., we have some comments as follows:
The smallest thing to be said is the culture in the queuing. People who come first will line up first, to be served
first; people who come later will line up behind, to be served later; in a long
line of patient people, no one intends to jostle or push the other out; all are
willing to wait for their turns without a complaint or an expression of
discomfort. Even in case the “boss” comes later, he must queue behind the “staff”,
must still follow the order, there is no way that people will “respect the
boss” and offer the place. But even if it is so, the “boss” will not dare to accept
because of the look of those around him. In their mind, it is the cultural norm of a normal society. Going
against this is culture lack.
Observing their behaviors in traffic culture also makes us to ponder: giving way is always the top
priority; people give the others way even when these ones do not drive in
accordance with the law. Pedestrians feel respected,
and there is a feeling of security among
them.
In
working relationship, the sense of helping, sharing of
expertise, responsibility in handling job requirements are always their top
priority. People who come to work, especially foreigners, are always welcome in
a loving - communal attitude.
Phrases like “sorry”, “nice to meet you”, “see you again”... are always in each
conversation.
People always have in mind the idea that
they should have civilized behavior. Everyone feels ashamed of himself when he
has any behavior, even the smallest, not in accordance with normal behaviors or
deranging other people.
Everyone has the permanent sense of concession.
However, that does not mean that concession is practised without principles. In any nation,
any era, there will be areas where concession does not mean telling something wrong
when it is right, bending the law
or abandoning the good, acting against conscience.
II. Problems of communication
culture in Vietnam
-
Competing for small benefit
Recently, many newspapers, conferences,
seminars have voiced about the painful phenomena of Vietnamese culture, making
those who consider themselves cultured feeling ashamed: jostling, scrambling
and pressing on each other for the seal in Trần Temple, for the loan from the
saint in Bà Chúa Kho Temple which caused many people fainted, injured; pushing
down school gate to get children’s school admission; struggling to get sushi
for free; screaming and scrambling for 100,000 VND buffet meals; fighting with
each other for every single free raincoat; stampeding to purchase discount
goods; neglecting people in distress to loot in traffic accidents; being those doctors
who show emotionless to patients;... (Hạnh Nguyên 2013).
- Competing
in driving and queuing
Many people in
our society seem to only wait for a chance to “violate” regulations, laws,
break the inherent order. The idea of “queuing” seems unfamiliar to Vietnamese.
In traffic habits, whenever the red light is ending (the green light is not
even on) at the intersections, everyone tries to... “honk loudly”. Riding on
pavement, encroaching on the wrong lane have become habits that are difficult
to give up for many people. Only a small congestion can immediately make them “weave
their way in and out traffic for their own sake”... It is up to an extent that
the Chairman of Hanoi had to recognize at a meeting to review the work of urban
traffic order that: “There is nowhere chaotic traffic like in Hanoi” (Quang
Phong 2014). Giving way, helping the disabled, the pregnant women, the small
children,... seem to only exist on regulation boards, slogans, callings.
Witnessing traffic order in Vietnam, foreigners see it as their new discovery.
A German journalist posted on website “Welt” an
article titled “Traffic in Hanoi – a perfectly normal madness”. Comparing with Laos – “land of million elephants”,
he called Vietnam ”land of million horns”, and even wrote: “Every Vietnamese drives recklessly, forming
the general style that no
one gives way to the other. Because everyone thinks the same so it is normally
okay”, and “concession shall be deemed to get yourself in accident” (Nguyễn Sĩ Phương 2010). And American journalist Llewellyn King, posted an article on “Huffington Post”
saying that “Traffic in Hanoi is one of the wonders of the world”
(Nhật Minh 2015).
Hawkers on the streets,
people who encroach pavements to sell foods on the street... compete for seats,
for sale space, refuse to give even half the brick row of pavement; they are ready to quarrel, even beat or curse each other despite they are
both in violation of public order. At railway stations, bus stations, there are
plenty of people who cut the queue and jostle others out to buy tickets, then
they jostle others even when getting in and out of the bus or train; even when
they already have tickets with seat numbers, which means nobody can scramble
with them, they still do not want to queue for
getting in vehicle, but still jostle, trample on each other.
All of those actions are
expression for the motto taken to heart: “Wise people live, stupid people die”
(Giang Lân 2012).
- Violence in resolving
relationships
Here, we do not talk about mafia gangs
killing each other and brutal robberies of professional thieves, we only
consider the most normal communication and relationships in daily life where
violent behaviors can be seen at any time, any place. One
might stab the other because of a look said to be “malicious”, or of an
“unpleasant” word; the others might kill each other because of a small “collision”. The habit of
using violence even spreads to civil servants, even a deputy director of a
department behaves like a thugs (Nguyễn
Đức 2014). On the websites, occasionally, clips of female students fighting
startle many parents, and “it is still happening despite many penalties were given” (Tráng Vũ 2014).
The acts of violence of people against public officials are not rare in the
society...
Somebody says, nowadays, time is precious like gold,
so giving up the turn to the other is impossible or no longer exist. But
according to our observation and perception, people compete with each other not
because of precious time, but because they
no longer know how to give up the turn to each other. Public communication
culture in Vietnam has never been deteriorated like today.
We ache at here statements: “That’s how Vietnam is !”. But this
is the common situation in Vietnam ! Now in Vietnam, how a crowd become crazy
because of a very small bargain has become normal. Now in Vietnam, even in the
most peaceful time, people still like to hustle, push each other...
III. What is the cause?
- It is suggested that we
seem to have no culture in queuing. Vietnamese did queue up since the state subsidization
period, but this queuing was not like any other one; the behavior of “line up by
brick” have distorted the culture of waiting. Hence, until now, when life is
better, people still do not queue in a civilized manner.
The lesson “The
two goats passing the bridge” is included in moral
education for young students. No one would forget it. But apparently, it is
only a lesson of the two goats, it cannot be absorbed into the concession culture of Vietnamese.
Classes on Traffic Law always guide in details on the
principles and practical situations when joining in traffic, including on how
to concede oneself for each other, such as giving way to pedestrians. However,
there are not so many people remember this lesson, and Traffic Law is not
strict enough to deter this case.
It is suggested that confidence in the fairness in
sharing (distributing) has been put to the bottom; if they do not jostle and
queue seriously, will they get their share? If there is concession, it is only the case
when “being forced to give up to avoid bad luck”, “Don't trouble trouble until
trouble troubles you”. All concession, empathy are equated with the feelings of being lost or even humiliated.
- In an article about the queuing culture, author Nguyen Quang Than once explained: this scramble
is derived from “eating culture of the village” (Nguyễn Quang Thân 2013). The
thinking of “even a brief moment of fame is better than obscurity”, or “an
early riser is sure to be in luck”, “the early bird catches the worm”... have
been passed down from generations and still exist in the genes, blood and minds
of many Vietnamese. When there is a chance, they will erupt to show other
people. However, this opinion seems inappropriate for young people today, when
they have more access to the outside world. They do not lack of “food” to the
extent that they have to scramble. But this habit seems to stay in their mind,
making them to do it as inertia. So that some people even say "it is for
fun” (!?).
Many people complain that, in schools, teachers mention queuing culture, but in the society, adults act in the
opposite. Many parents try to teach their children that queuing expresses
civilization, but everyday the children still see the opposite, mostly by adults,
which makes them lose their
direction of “cultural values”.
Vietnam’s education has been criticized for being
concentrate on competition and gaining achievements; lacking of promoting the
spirit of peace, humanity; our education lacks of educating the good direction.
We can say that, it is an education that, from family to society, follows the
spirit “Wise people eat / Stupid people are eaten” (Giang
Lân 2012), it is an education of bullying.
- Many people doubt and question: do Vietnamese people
prefer violence and only know to use violence to solve discord, disagreement,
and dispute? Do they lack of faith in justice, in the proper, impartial,
timely, effective intervention of law? And a sad reality is that when someone
really wants to concede, to help for no benefit, he is being suspected, like
"it looks like he has some intentions with me that is why he is good like that”.
- However, “those same Vietnamese” when
living, studying and working in civilized countries, they master the queuing
culture, no one cuts the queue, they seem to come from somewhere else, it is
not like they have just jostled in their country. Not only that they understand
queuing is the quickest, most civilized and safest way, but they are also
afraid of the look from other civilized people as if they are the “non-standard” people. This
implies that, individual’s fault is just a small fault; while the fault of
mechanism and of order is perhaps greater one.
IV. Establishing the concession
society
1. Correct conception of concession society
It is not forcing or misleading when we recall the conceptions
of Buddhist culture. Buddhism teaches that: concession must be established in
four things: status – money – reputation - feeling. The society where people do not concede will be more disordered; people who do not concede, do not think
for surrounding people, only think for themselves, will be the cause of evil.
That person will live in torment, without spiritual peace because of their
scramble, aggressive thinking.
At the question “what
a concession person is”, one may say that “it is a person who sacrifices their interest and
happiness for the others, thinks for other people, and forgives others’
mistakes”. Actually, this is just the high demand of concession quality. In
normal communication, the requirements of concession culture is more natural and simple.
According to the Venerable Thích
Chân Quang, “Unlike forbearance which means keep calm when experiencing
unwanted things, concession means to take good benefits for others”. “Concession
is similar to almsgiving, they both about giving what you have to others.
But... almsgiving, according to general
meaning, often means sharing what you are having with others but still keeping
something for yourself... Meanwhile, concession has different meaning. If
conceding thing to the others, you no longer have it” (Venerable Thích Chân
Quang 2009).
Concession can be considered at least at two levels. Conceding material benefits is a great
spirit, a voluntary sacrifice. Conceding
chance to speak and conceding way is a behavior culture. Concession we are
talking here is conceding the favor, the better conditions to the others.
Concession should be the top priority and understood as normal behavior; it
will not make yourself disadvantaged and weak, it teaches people a reason for
living, practices a habit for good character, if not, inhuman result can occur
like the tale “Two goats passing a bridge”.
2. Right actions to establish
the concession society
- Social action: education – setting an example
If one is educated at an
early age orderly and with thoughtfully communication rules, it will help to
form good personality and behavior. Education here means in both school and
family. Reminding of bad habits is also one way of education. Adults always
have to set example for children to look at and follow, from speaking, acting,
behavior, lifestyle, morality, conduct, culture... Building communication habit and culture for children will gradually go
into their minds and daily lifestyle as a positive habit. The fact that parents
set examples, everyone in the family says
thanks and concedes themselves will give children sense of conceding themselves
for the others and that will become their voluntary actions.
When in primary or secondary school time, if a student
is taught and practices the habit of queuing, not causing disorder on the
streets, giving up food, no scrambling and having self-esteem when being
matured, they will never have bad behaviors. In an experience of Japanese’s
queuing culture, witnessing a 9-year-old boy who did not receive his
prioritized dry food because of his desire of fairness, a scholar wrote: “It’s
unexpected that a 9-year-old boy who is just in 3rd grade can teach an educated
person with Ph.D. degree like me a lesson on how to be a man in the most
miserable time. It’s an incredibly touching lesson on sacrifice. I
think a nation with 9-year-old boys who are patient, endure hardships and
sacrifice for the others is certainly a great nation” (Hà Minh Thành 2012).
- Social action: establishing responsible community
We can completely agree with the calling: we are Vietnamese with the
tradition of self-esteem and the human morality as the foundation. Our lives
are comfortably off and those lives will be even better, we will eat better
foods and wear nicer clothes. We do not need to fight for a free meal, a new overseas food. We cannot live purely by our
instinct, even in the most difficult time
in life. We cannot be the joke before other people (Vũ Đức Sao Biển 2013).
Public opinion has been very supportive of the article “Why is there no
queue?” of Tuổi trẻ Newspaper (Công
Nhật 2009). Many comments from readers indicate that there should be resolute
attitude, becoming social action: people who interrupt the queue will
definitely not be served.
Or it is needed to build “concession culture on the street” (Hoàng Cửu Long
2011). Traffic culture is very close to everyone in the community, building
traffic culture right in yourself, in your family and in the entire society. It is
the act of voluntarily abiding by the rules, the act of giving way on the roads.
You can never get enough of law, law also cannot govern all living
activities – all areas in the relationships among people, among communities.
Thus, it is the community life that in which emerges moral, religion and
culture. Each individual, each social group should act for the community; should
have self-aware, set their own example, be kind, live righteously; should make
yourself a decent lifestyle. I remember the late Doctor Hoang Ngoc Hien once
mentioned “righteous” lifestyle in Vietnamese subconscious wisdom that should
be evoked in the mind of every Vietnamese, but unfortunately, this idea has not
been widely empathized.
- Public opinion orienting action
Public opinion is not an institution that forces to solve
painful social phenomenon overnight. But the rising opinion waves and their
echoes can gradually absorbed into the consciousness of each person if they can
be more drastic and have clearer direction.
We may have the concession culture, may take concession actions, but those
things must go into the subconscious or presented in our daily actions.
-
Concesssion for development
If each person is aware of concession, the society will
progress faster. A concession society will create a “Vietnamese style” in a
different sense in the view of international friends. In a concession society,
an important action is that everyone has to build their own “ashamed culture”:
·
Ashamed
because the country develops slowly, because it cannot compete with the world
in terms of innovation, creativity, initiative...
·
Ashamed
because we interrupt the queue just to fight for a trivial piece of food, the
petty benefit, tarnishing the country’s image during the integration.
·
Ashamed
because a member in the community has deviant behavior affecting badly the
community’s reputation.
It is now time for each citizen, each leader, each manager
to define their own responsibility. Before waiting for macro change in the
entire social structure, it is needed to have change starting from each
individual.
However, besides calling for concession, we also need to be
alert that we cannot eliminate the competition entirely for development.
Competition has different nature compared to scramble. Scramble is a more
intense version of the lack of concession. But competition is not in contradiction
with concession. Besides concession, it is necessary to have the attitude of
competition in manufacturing, business, product innovation; competition in
invention for advancement, for everyone’s benefit.
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